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Quoted: USA Today, “How to keep your travel complaint from being ignored”
It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…
Guest: “Voice America: Game On Business Talk Radio”
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Quoted: Chicago Tribune, “DePaul student study shows need for retail”
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Quoted: CardHub.com, “Professor Discusses Strategies for Financial Literacy”
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Quoted: Bradenton Herald, “Local businesses say oil boycott hurts them, not BP”
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