Author: David

Congrats to the Super Bowl winners, the Kansas City Chiefs! What a great game to watch. Here’s some sports trivia: Did you know that the MVP, KC’s starting quarterback Patrick Mahomes, was drafted in the…

Let’s show everyone how we’re celebrating the end of the week! Post an image (you or a passable proxy) that shows how you’re feeling on this fine Friday. Me? Well you might be happy or…

Are you doing work that moves you closer to what you really want to do? Are you taking advantage of your strengths? Or are you moving… or being moved… away from where you want to…

Today I start year three of posting something on social media every (work) day. That’s right… it was February 8, 2021, two years ago today, that I decided to go ahead and jump. Jump! So…

You’ve heard of planned obsolescence, right? Producing products that fall apart, become useless early in their lives, forcing the customer to come back and buy again. Bad for customers. Bad for the environment. Bad for…

Birthdays are special, and yesterday (Feb. 5) was the birthday of a special man: the late, great Hammerin’ Hank Aaron (1934-2021). My words can’t do him justice. Hank Aaron was transcendent, a great human and…

Let’s show everyone how we’re celebrating the end of the week! Post an image (you or a passable proxy) that shows how you’re feeling on this fine Friday. Me?I’ve got a Friday filled with meetings….

Greater than Showing up > staying home Clear > Clever Trying & failing > not trying & not learning              Staying one minute longer > leaving one minute early Safe zone > comfort zone See you…

Welcome back to this occasional series related to my research on consumer dissatisfaction. I write about customers who hold grudges against businesses that do them wrong. Sometimes this means you walk out and plan on…

New Problem Checklist When you have a new project or problem, here are a few questions to help you organize your thoughts and ideas: What problem are you going to try to solve? Why is…