It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation.
https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/
Read full story here:
https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/
CreditDonkeyhttps://www.creditdonkey.com/car-insurance-work.htmlHow does Car Insurance Work?2/2/2021
Read full story here: https://www.bradenton.com/news/special-reports/article34488648.html
Voice America: Game On Business Talk RadioPsychopath Customers: The Rising Problem of Bad Customer Behavior8/7/2013https://www.voiceamerica.com/guest/17930/dr-david-aron
October 28, 2001 DePaul student study shows need for retail
https://www.facebook.com/thedorisdavenportshow/photos/professor-david-aron-and-his-students-gave-us-a-great-conversation-on-brand-mark/1759169274331470/
6/9/17 Weekly Roundup #23: Travel, Tech and Social Media https://www.trustyou.com/pt/blog/weekly-roundup/weekly-roundup-23-travel-tech-social-media