It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation.
https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/
Read full story here:
https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/
QSRweb.comhttps://www.qsrweb.com/articles/expert-preparation-tips-for-qsr-boycotts-vitriol-in-presidential-election-year/Expert preparation tips for QSR boycotts, vitriol in presidential election year 6/11/2020
Read full story here: https://www.pennlive.com/midstate/2010/06/bp_boycott_likely_to_hurt_stat.html
https://www.facebook.com/thedorisdavenportshow/photos/professor-david-aron-and-his-students-gave-us-a-great-conversation-on-brand-mark/1759169274331470/
Read full story here: https://www.bradenton.com/news/special-reports/article34488648.html
Daily Herald Business Ledger8/24/16Does Des Plaines’ Kmart reopening offer hope for Sears Holdings?https://www.dhbusinessledger.com/article/20160823/business/160829594/
Patch Oak Park-River ForestDominican University presents Entrepreneurs’ Boot Camp3/16/11https://patch.com/illinois/oakpark/ev–dominican-university-presents-entrepreneurs-boot-camp