Quoted: TrustYou.com, “Weekly Roundup #23: Travel, Tech and Social Media”
6/9/17
Weekly Roundup #23: Travel, Tech and Social Media
https://www.trustyou.com/pt/blog/weekly-roundup/weekly-roundup-23-travel-tech-social-media
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It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…
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