Quoted: TrustYou.com, “Weekly Roundup #23: Travel, Tech and Social Media”
6/9/17 Weekly Roundup #23: Travel, Tech and Social Media https://www.trustyou.com/pt/blog/weekly-roundup/weekly-roundup-23-travel-tech-social-media
6/9/17 Weekly Roundup #23: Travel, Tech and Social Media https://www.trustyou.com/pt/blog/weekly-roundup/weekly-roundup-23-travel-tech-social-media
It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…